help desk services of MS Office and other
software to students, faculty and staff.
Created MS Access User Interface for recording
of service requests through a MS SQL Server
2000 and student tutoring.
Created and maintained web pages for employment
and current events.
Conduct and assist in public seminar training.
Group administrator of OCC Teacher Prep/IA
Computer labs monitor and tutor to students,
faculty and staff of departments computer
Customer service performed via first person
contact, phone and email.
inventory control functions of incoming
and outgoing material.
Created purchasing metrics, sales forecasting
and report information for business needs
using MS Office 2000, specifically Access
and Excel, VBA.
Delivery and transfer of process material.
Upgrade and install computer hardware/software
on existing and new computer workstations.
Troubleshoot and correct computer / network
Setup and perform system backups.
Assist where needed.