Tier 1 to 2 user support of computer/network hardware and software.
PC, Peripheral & Network maintenance, upgrade and repair
performed on an project specific basis.
Technical Writer of end user support instructions/ manuals, for
multiple department integration project.
Follow rules and HIPPA regulations in the performance of this
assignment.
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Video:
Courtesy of the
New Jersey
Department
of
Labor
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Technisource @ Cornell
& Mt. Scott Surgery Center's
Beaverton/ Clackamas, Oregon
2010 to 2012
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Tier 1 to 3 user support of computer/network hardware and
software.
PC, Peripheral & Network maintenance, upgrade and repair
performed on an as needed/ monthly basis.
Coordinate RDC/ WSUS sessions, for optimal performance.
Follow rules and HIPPA regulations in the performance of
this assignment.
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Video:
Courtesy of the
New Jersey
Department
of
Labor
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Dear Collegues:
I am happy to write this letter of reference
for Hunter Breedlove. Mr. Breedlove worked for us on
a temporary basis filling in for our IT Director during
a health-related absence. Hunter provided excellent
service in the area of managing our Local Area Network.
He was also able to provide technical support to many
staff as they experienced hardware or software management
problems.
Hunter's courtesy and good nature made him a pleasure
to work with. His respect for the time limited nature
of his position and for the incumbent he was providing
support to was consistent. Most important of all, Mr.
Breedlove's customer service mentality and good nature
made him very easy to work with. We at Cedar Sinai Park
would certainly welcome him back if a position occured.
We strongly recommend your consideration of him as a
prospective employee. Thank you for your consideration.
Sincerely,
David H. Fuks, CEO
Signed Copy
[Save As Target / Link..]
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Tier
1 to 3 user support of computer/network hardware and software.
Active
Directory/ Exchange administration for 300+ users and nodes.
Coordinate
system/ network back up and disaster recovery.
Database
migration to Citrix client/ server services.
PC,
Peripheral & Network maintenance, upgrade and repair performed
on an as needed/ monthly basis.
Coordinate
RDC/ WSUS sessions, for optimal performance.
Follow
rules and HIPPA regulations in the performance of this assignment.
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Video:
Courtesy of the
New Jersey
Department
of
Labor
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Call center operator and assisted in the conversion
and consolidation of regional help desk operations into
a single service help desk.
Application support for troubleshooting, printing and
logon resets of workstations in MS Active Directory,
Novell, and UNIX networked environments.
Troubleshoot and complete updates, new installs via
SMS, Remote Desktop and Novell Workstation Browsing.
Workstation setup and installation of new computers,
using pre established software.
Dispatch services via telephone, pager and email.
Follow rules and HIPPA regulations in the performance
of this assignment.
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Video:
Courtesy of the
New Jersey
Department
of
Labor
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Image Library Technician / Computer User Analyst assisting
and analyzing the Diagnostic Imaging department’s Imaging
Library.
Help desk services of PACS information to patients
and staff.
Created MS Access DB tools for department use.
User Interface in VBA for recording film libraries
service requests and PACS interface troubleshooting
logs.
Customer service performed via first person contact,
phone and email.
Follow rules and HIPPA regulations in the performance
of this assignment.
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Video:
Courtesy of the
New Jersey
Department
of
Labor
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